Credit Balances
Credit balances for enrolled students will remain on the account unless a refund is requested by the student by email, or unless Federal funds exceed the cost of attendance. Excess Federal funds will be issued to the student in accordance with Federal regulations. Refunds will be issued within three weeks of the request and will be made via direct deposit. For students who do not add direct deposit information, a refund check will be mailed to the address on file. Students who request a refund prior to the end of the academic year understand that, if additional charges are assessed and/or financial aid is adjusted following receipt of a refund, a balance may be due to the University. Refunds may not be processed for credit balances based on anticipated aid. All aid must be disbursed to the University before a refund can be processed. Refunds may be processed up to the point charges for the new semester have been posted to the student account. Accounts will be reviewed periodically for non-enrollment and a credit balance refund will be issued automatically. Refunds will not be issued automatically for credits under $1.00.
To request a refund the student should email studentaccounts@lasell.edu from their Lasell University email address and request the exact amount to be refunded. Please also confirm that the refund preference has been verified.
Refund Preference
Upon login to the Student Account Center, students who have not added direct deposit information will be prompted to do so. Students are prompted to add their information only once and then may change it at any time. Students who do not anticipate receiving a refund are still encouraged to set up their direct deposit information.
All students should also login into Self-Service at selfservice.lasell.edu at least once each semester to verify their mailing address, name and date of birth are correct.
If you experience any difficulties, please contact Nelnet (formally TMS) Refund Helpline at 888-425-1138.
If you have any questions regarding credit balance refunds, please contact the Student Account's office at 617-243-2103 or studentaccounts@lasell.edu.
View our Student Prepaid Card Data.
Download our Refunding Agreement.