Director of Student Financial Planning

JOB SUMMARY:
The Director of Student Financial Planning is responsible for leadership, resource management and administrative oversight that provides efficient operations and superior service to financial aid applicants, their families, and members of the Lasell College community. The Director is responsible for administering all federal, state, institutional and external organization and agency financial assistance, including student employment, Veteran Enrollment Services, loans, grants, and scholarships to a diverse population of students and ensures compliance with all applicable state and federal regulations. Working cooperatively with other departments, as an integral part of the Enrollment Management division,the Director is responsible for the smooth and efficient operation of the Student Financial Planning team. This position reports to the Assistant Vice President for Enrollment Management.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
The statements below are intended to describe the principal duties of the person or persons assigned to this job. They are not intended to be an exhaustive list of all job duties and responsibilities. Lasell College has the right to add or change the job responsibilities at any time.

  • In cooperation with the Assistant Vice President for Enrollment Management, and other related individuals, assist in defining and establishing the enrollment and retention goals for the college, as well as develop and implement packaging policies and procedures for awarding financial aid to help achieve the college enrollment and retention goals
  • Develop goals and objectives for effective, comprehensive program of student financial aid according to Federal, State, and institutional guidelines; direct and coordinate the delivery of student financial aid; evaluate effectiveness of the Student Financial Planning Department and personnel; maintain student financial aid records.
  • Provide direction, leadership, training and supervision and an environment to ensure efficient, responsive and friendly service to students, faculty, staff and administration; perform staff evaluations as required.
  • Prepare applications and/or proposals for federal, state, and local funds; develop, direct and implement budgetary controls for funds; prepare and administer budgets for department operation
  • Coordinate financial aid operations with other organizational policies systems and programs including but not limited to: Admissions, Student Accounts, Registrar etc. to ensure Student Financial Planning support for students, faculty and staff.
  • Research, analyze, develop and recommend departmental processes and procedures to increase/improve operational efficiency; ensure effective controls and regulatory compliance.
  • Authorize the disbursement of all financial aid funds.
  • Oversee and coordinate the Student Financial Planning response to program reviews and audits.
  • Review and respond to proposed legislation related to financial aid.
  • Conduct needs analysis and determine individual student eligibility for various aid programs; verify documents and maintain student generated information used to determine eligibility for financial aid; advise students regarding academic and career objectives in relation to financial aid; review student status to determine continuance or increase/decrease of aid.
  • Direct the student loan default prevention program; provide guidance to staff to maintain a low default rate.
  • Resolve and/or assist in the resolution of problems and/or complaints and initiate corrective action as appropriate.
  • Prepare a variety of Financial Aid program related reports and correspondence including but not limited to the Federal Fiscal Operations Report and Application to Participate in Federal Financial Aid (FISAP) report, NCAA reporting, Massachusetts state year-end and grant reporting.
  • Maintain a liaison with Federal, state, and regional agencies to answer questions, resolve problems, provide data, interpret and apply changes in rules and regulations concerning financial aid.
  • Direct the coordination and development, implementation, integration and maintenance of automated financial aid systems with IT staff and other offices.
  • Direct coordination of student outreach efforts with other campus departments; develop, update and present financial aid information through all communication channels, including print, digital, social, video, web and in-person workshops directed toward students, parents, and community groups; maintain and update Student Financial Services office information resource library.
  • Participate on college committees as required.
  • Attend and participate in professional organizations, seminars and /or courses to maintain current information concerning regulations and services, best practices, provide for financial aid development and to represent the college at conferences and other events.
  • Communication: The director is expected to be able to clearly and effectively communicate with all constituencies, students, parents, faculty, staff etc. both verbally as well as in written format via electronic and hard copy means.
  • Other duties as assigned.

Supervisory Responsibility:
The director supervises 2 full time staff members.

MINIMUM KNOWLEDGE AND SKILLS REQUIRED BY THE JOB:

Minimum Education level:
Bachelor's degree required, Master's preferred.

Computer skills:
Able to use Microsoft Office products (Word, Excel), familiarity and able to use programs such as PowerFAIDS, PowerCAMPUS required.

Other Requirements of the Job:
Minimum 7 years financial aid experience, minimum of 3 years of recent supervisory level experience in financial aid.

Review of resumes will begin immediately. Candidates are asked to submit a letter of application and current resume using the forms below.

Lasell College is committed to equal opportunity in every aspect of hiring and employment. Lasell proactively reviews its policies and practices to assure that decisions with respect to every dimension of employment are made without regard to age, color of skin, disability, gender expression and identity, genetic predisposition, marital status, national origin, race, ethnicity, religion, sex, sexual orientation, veteran's status, status as a victim of domestic violence, and all other protected groups and classes under Federal and State Laws and executive orders.