Whether you're earning your degree online or on campus, the Technology Help Desk team is here to answer your questions, connect you to our systems and to assist you with technical issues you may encounter. To support our diverse and growing graduate student body we are available 24/7 around the clock by phone (617) 243-2200. Our email firstname.lastname@example.org is monitored during business hours. Before starting your online classes you should complete the New Student To Do List and make sure to go through the Moodle orientation outlined below.
After completing the To-Do list, learn more with our Technology Survival Guide for Students (PDF).
Verify your Lasell User ID Password
Your User ID password will be auto-generated by the system and sent to your home email. You should verify your new password for the first time by logging into MyLasell. Lasell provides an online Password Reset system (SSRPM) to allow you to manage your own password at any time.
- Logon to MyLasell from http://my.lasell.edu (there is no www in the address).
- At the login, enter your full User ID (including @lasell.edu) and the password you were sent with your welcome email.
Click on Change Password from the left hand links. Then click on Reset Password.
Enter your User ID, and then click Continue. Answer the security questions, and click Reset.
Know that assistance is just an email or telephone call away! The Technology Help Desk can be reached 24/7 at 617-243-2200 Or email us at: email@example.com Monitored During Business Hours
Scan this code with your smartphone to add the Technology Help Desk to your Contacts.
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