Graduate and Professional Studies Students FAQs


Computers

Q. I want to buy a computer, what do you recommend and do you offer any discounts?
A. We recommend you purchase the computer you feel most comfortable using within your price range. Take advantage of our agreements with Dell, Apple  or Lenovo to receive Lasell's discounted price.

 Q. Do you have a recommendation for the minimum technical requirements for a computer?
A. For Windows computers we recommend Windows 7 with at least 4GB of RAM. For Apple computers we recommend OSX and at least 4GB of RAM. Full and extended manufacturer warranties are highly recommended.

Q. What software should I have on my computer?
A. We recommend a word processor such as Microsoft Office 365 or OpenOffice (free). Microsoft Office 365 is available for Windows and Mac at a discount from The Donahue Bookstore through JourneyEd. OpenOffice is available for Windows and Mac as a free download at OpenOffice.org.  Firefox and Google Chrome both highly recommended. Can also use Internet Explorer. Avast is also recommended since Microsoft Security Essentials is not used anymore.

Q. Are commuting students required to bring a laptop to campus?
A. Commuting students are encouraged to bring a laptop to campus to take notes during class and use to check email and study between classes. If you don't bring your own laptop to campus, there are plenty of computers in the Graduate and Commuter Lounge and public areas around campus.

Q. Are public printers available on campus?
A. You will have a pre-funded printing account of $30 per semester which can be used at public printers located in all computer labs and lobbies of many academic buildings.

Q. Can I print from my laptop to a public printer on campus?
A. Yes, you can print Word and PDF documents from your laptop to many public printers. Select the the Web Print link on the front page of MyLasell and follow the prompts.

Q. Can I scan documents on campus?

A. Yes, in the Brennan Library there is a public computer available to scan documents. 

Wireless

What do I need to connect my computer to the Lasell wireless network?
A. For a Mac, all you need is a working wireless adaptor or airport card and the latest OSX updates.  For a PC you will need , a working wireless adaptor, latest Windows updates, valid virus protection and Cisco NAC loaded on your computer. The Cisco NAC agent will load automatically after you join and attempt to use the wireless network. Recommended Antivirus Programs are Microsoft Security Essentials (free for Windows), McAfee or Norton by Symantec for PC users or Sophos (free for Mac) for Mac users. Only use one antivirus at a time.

Q. Can I connect my iPad, iTouch, smartphone to the Lasell wireless network?
A. To connect your device to the Lasell wireless network, go into the settings of your device and choose the network "Lasell".

Q. Is there anybody to help me connect my computer or device to the Internet when I arrive to campus?
A. The Technology Help Desk is here to help you 24/7 day and night! To contact us, dial 617-243-2200, email helpdesk@lasell.edu monitored during business hours or visit us at the Technology Help Desk office located on the lower level of the Brennan Library. Our walk-in hours are Mon-Thur 8:00am to 9:00pm and Fridays 8:00am-5:00pm during the regular Fall and Spring academic semesters.

Public Computer Labs

Q: When will the Brennan Library Labs be available for my use?
A. Labs are open Monday - Friday from 7:45a.m. - 11:45p.m. and on Saturday from 12:00p.m. - 4:45p.m. and Sunday 12:00p.m. - 11:45p.m. The Glow Student Lounge and Butterworth Student Lounge have public computers and printers available 24/7 for students.

 SmartPhones, iPads and iTouch Devices

Q. Can I get my Lasell email on my Smartphone (Blackberry, iPhone, Droid, etc)?
A. To learn how to configure your email to be read on your smartphone go to the Outlook Live Help Site and follow the direction under Set Up Your Email Account on Your Mobile Phone. Be sure to select Exchange, Active Sync or Corperate email type when prompted. The Server Name is m.Outlook.com or pod51004.outlook.com and Username is your Lasell email address. The domain is Student. The Technology Help Desk can always assist connecting your email on any smartphone.

TVs

Q. Are there public TVs on campus?
A. There are several public large screen TVs in major public areas on campus such as the Campus Center, Commuter/Grad Lounge, Glow Student Lounge, the Rosen Lobby, and Dining Hall.

Technology Help for Students

Q. What help is available on campus for students using computers?
A. There are online user guides available on the Information Technology site on MyLasell. For personal assistance 24/7, contact the Technology Help Desk at 617-243-2200 or email helpdesk@lasell.edu Monitored During Business Hours  If the problem is related to connecting to the Lasell Network the Help Desk staff will work to fix the problem or provide a diagnosis if we are unable to resolve the problem on site. The Help Desk staff is not able to work on issues related to the extensice hardware malfunction of technology belonging to students. For extensive support issues, the Help Desk recommends Systems Analysis technology repair service located a half mile from campus.

More Information

If you still have questions or need more information, contact the Technology Help Desk at 617-243-2200 or email helpdesk@lasell.edu monitored during business hours!

 

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