Print

Hospitality Management

The hospitality industry is a growing and dynamic field offering a plethora of opportunities for graduates. The Hospitality programs are designed to prepare students for management positions and leadership roles within this complex and challenging global environment. Through a multidisciplinary approach, students majoring in Event Management, Hospitality Management or Resort and Casino Management, will gain the expertise, commitment, and skills for management positions in the expanding industry that provides food, accommodations, tourism and resort/casino experiences to people around the world. Students learn about the operations and management of diverse assembly facilities such as stadiums, arenas, performing arts centers, athletic venues, convention centers, hotels, resorts and casinos. The program has a global perspective and encompasses both public and private sectors. Emphasis is placed on customer service, a major component in the Hospitality industry.

Students are directed to gain valuable connected learning experience at various sites available on campus: the Yamawaki Art & Cultural Center, Lasell Village, and Sodexo, Lasell's food service provider. In addition, off-campus Internships provide valuable on-the-job experience. The Advisory Board and the Hospitality Club connect students with industry professionals, providing them with networking opportunities, field trip experiences, and participation in community service. Double majoring is not allowable among these three majors. Graduates receive a Bachelor of Science degree in one of the following: Event Management, Hospitality Management or Resort and Casino Management.

The following goals and associated learning outcomes delineate what we strive for students to achieve when they complete the major programs of study in the Hospitality Department.

Goal 1: Application of Principles of Hospitality Management
Upon completion of the Hospitality programs of study, students will be able to

  1. demonstrate a comprehensive level of knowledge in the area of organizational behavior
  2. demonstrate a comprehensive level of knowledge in the area of human resource management
  3. demonstrate a comprehensive level of knowledge in the area of information technology
  4. demonstrate a comprehensive level of knowledge in the area of the global economy
  5. demonstrate a comprehensive level of knowledge in the area of strategy within the hospitality industry

Goal 2: Application of Business Information
Upon completion of the Hospitality programs of study, students will be able to

  1. apply quantitative research methods to various propositions relating to Hospitality Management organizations
  2. apply qualitative research methods to various propositions relating to Hospitality Management organizations
  3. integrate business information into effective decision making

Goal 3: Ethical Decision-making
Upon completion of the Hospitality programs of study, students will be able to

  1. identify ethical issues implicit in the hospitality industry
  2. evaluate and decide among alternative solutions to ethical problems

Goal 4: Professional skills
Upon completion of the Hospitality programs of study, students will be able to

  1. communicate effectively in writing for the discipline
  2. communicate effectively orally for the discipline
  3. work effectively in teams