Print

Hospitality Management

The Lasell College Hospitality Management program is designed to prepare students for management and executive level positions within a complex and challenging global environment. Students gain a comprehensive background in the business world including accounting, human resources, organizational behavior, technology, marketing, and more, and then learn about the inner-workings of the hospitality industry including lodging, food and beverage, service quality, and facility operations. Students in this major are given the opportunity to create and follow their own path in the industry through the selection of classes that may be of particular interest to them, including private club management, restaurant management, global tourism, entrepreneurship, lodging, sport facility management, and sustainability. Students learn about service quality and the operations of diverse organizations, such as hotel companies, private clubs, spas, stadiums, arenas, airlines, performing arts centers, concert halls, convention centers, cruise lines, and resorts. The program has a strong global perspective and encompasses both public and private sectors.

Students gain valuable connected learning experience both on campus and on site visits throughout New England (Boston Harbor Hotel, TD Garden, Woodland Country Club, Fenway Park, Hynes Convention Center, the Boston Public Library, Stowe Mountain Resort, IKEA, Mohegan Sun, and the Taj Hotel are just a few examples). In addition, students are required to complete two Field Experiences and one full Internship so that they build a resume full of both academic accomplishments and real-world experience.

Students in the hospitality management programs are given many additional opportunities to make connections, gain experience, and prepare themselves for successful careers upon graduation. They gain networking opportunities through our professional Advisory Board; they attend the International, Hotel, Motel, and Restaurant Show in New York City; they meet one-on-one with successful business owners and directors in their respective fields; and they create marketing and business plans for local business owners. Hospitality Management students are strongly encouraged to study abroad considering the diverse and global nature of their field of study. Double majoring is not allowed among the three hospitality majors (Hospitality Management, Event Management, and Resort and Casino Management). Graduates receive a Bachelor of Science degree in Hospitality Management.

By planning early in consultation with an academic advisor, students may be able to reduce the time it takes to complete a bachelor’s degree in Hospitality Management to 3 or 3½ years.

The following goals and associated learning outcomes delineate what we strive for students to achieve when they complete the major programs of study in the Hospitality Department.

Goal 1: Application of Principles of Hospitality Management
Upon completion of the major program of study in Hospitality Management students will be able to

  1. demonstrate a comprehensive level of knowledge in the area of organizational behavior
  2. demonstrate a comprehensive level of knowledge in the area of human resource management
  3. demonstrate a comprehensive level of knowledge in the area of information technology
  4. demonstrate a comprehensive level of knowledge in the area of the global economy
  5. demonstrate a comprehensive level of knowledge in the areas of food and beverage and lodging management
  6. demonstrate a comprehensive level of knowledge in the area of operations strategies within the hospitality industry

Goal 2: Application of Business Information
Upon completion of the major program of study in Hospitality Management students will be able to

  1. apply quantitative and qualitative research methods to various challenges faced by organizations within the hospitality industry
  2. integrate business information into effective decision making skills

Goal 3: Legal and Ethical Decision-making
Upon completion of the major program of study in Hospitality Management students will be able to

  1. identify legal and ethical issues implicit in all aspects of the hospitality industry
  2. evaluate and decide among alternative solutions to ethical problems
  3. understand the underpinning issues behind laws and regulations related to the hospitality industry

Goal 4: Professional skills
Upon completion of the major program of study in Hospitality Management students will be able to

  1. communicate effectively in both professional and technical writing for the hospitality industry
  2. work effectively in teams
  3. communicate effectively in both large presentation and face-to-face situations
  4. effectively utilize their education and experience to successfully gain relevant employment and succeed within their respective fields