Graduate and Professional Studies Students FAQs
Computers
Q. I want to buy a computer, what do you recommend and do you offer any discounts?
A. We recommend you purchase the computer you feel most comfortable using within your price range. If you plan to purchase a computer, take advantage of our agreements with Dell and Apple to receive Lasell's discounted price.
Q. Do you have a recommendation for the minimum technical requirements for a computer?
A. For Windows (Dell or HP) computers we recommend Windows 7 Home or Pro Version with at least 4GB of RAM and a minimum of 160GB hard drive. For Apple computers we recommend a MacBook or MacBook Pro with a minimum of 4GB of RAM.
Q. What software should I have on my computer?
A. We recommend a word processor such as Microsoft Word or OpenOffice (free). Microsoft Word is available for Windows and Mac at a discount from The Donahue Bookstore through JourneyEd. OpenOffice is available for Windows and Mac as a free download at OpenOffice.org.
Q. Are commuting students required to bring a laptop to campus?
A. Commuting students are encouraged to bring a laptop to campus to take notes during class and use to check email and study between classes. If you don't bring your own laptop to campus, there are plenty of computers in the Graduate and Commuter Lounge and in public areas around campus.
Q. Are public printers available on campus?
A. You will have a pre-funded printing account of $25 per semester which can be used at public printers located in all computer labs and lobbies of many academic buildings.
Q. Can I print from my laptop to a public printer on campus?
A. Yes, you can print Word and PDF documents from your laptop to the Library and Technology Help Desk public printers. Select the the Web Print link on the front page of MyLasell and follow the prompts.
What do I need to connect my computer to the Lasell wireless network?
A. For a MAC, all you need is a working wireless adaptor. For a PC you will need , a working wireless adaptor, latest Windows updates, valid virus protection and Cisco NAC (provided when you connect to the wireless network) loaded on your computer.
Q. Can I connect my iPad, iTouch, smartphone to the Lasell wireless network?
A. To connect your device to the Lasell wireless network, go into the settings of your device and choose the network "Lasell".
Q. Is there anybody to help me connect my computer or device to the Internet when I arrive to campus?
A. The Technology Help Desk is here to help you! To contact us, dial 617-243-2200, email helpdesk (at) lasell.edu or visit us at the Help Desk office located on the lower level of the Brennan Library.
Public Computer Labs
Q: When will the Brennan Library Labs be available for my use?
A. Labs are open Monday - Friday from 7:45a.m. - 11:45p.m. and on Saturday from 12:00p.m. - 4:45p.m. and Sunday 12:00p.m. - 11:45p.m. The Glow Student Lounge has public computers and a printer and is always open.
SmartPhones, iPads and iTouch Devices
Q: Will my iPad, iTouch and Smartphone (Blackberry, iPhone, Droid, etc) connect to the Lasell wireless network?
A. To connect your device to the Lasell wireless network, go into the settings of your device and choose the network "Lasell".
Q. Can I get my Lasell email on my Smartphone (Blackberry, iPhone, Droid, etc)?
A. To learn how to configure your email to be read on your smartphone go to the Outlook Live Help Site and follow the direction under Set Up Your Email Account on Your Mobile Phone. Be sure to select POP/IMAP email type when prompted. The Server Name is Outlook.com and Username is your Lasell email address.
Q. Are there public TVs on campus?
A. There are several public large screen TVs in major public areas on campus such as the Campus Center, Graduate and Commuter Lounge, Glow Student Lounge and the Rosen Lobby.
Technology Help for Student
Q. What help is available on campus for students using computers?
A. There are online user guides and training videos available on the Information Technology site on MyLasell. For personal assistance, contact the Technology Help Desk at 617-243-2200 or email helpdesk (at) lasell.edu. If the problem is related to connecting to the Lasell Network the Help Desk staff will work to fix the problem. The Help Desk staff is not able to work on issues related to the malfunction of technology belonging to students.
More Information
If you still have questions or need more information, contact the Technology Help Desk Monday - Friday from 8:00a.m. - 5:00p.m. at 617-243-2200 or email helpdesk (at) lasell.edu.
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